Approaching SAP Cloud ERP Adoption in Retail
Evolving tariffs and trade conditions continue to impact retailers across the globe, with 76% of businesses experiencing profit losses in 2025 because of tariffs. The volatile nature of today’s supply chain, along with rising pressures related to customer expectations, increases the need for efficient business processes and data-driven decision making.
KEY TAKEAWAYS
SAP Cloud ERP provides a ready-to-run, SaaS ERP that offers continuous updates and add-on solutions for improving business operations without hardware management.
SAP Cloud ERP enables integration with SAP solutions specifically designed for improving retail processes.
Preparing for an SAP adoption involves examining your business closely in order to identify your business's needs.
SAP partners can help with SAP adoption and ensure a seamless transition.
For many, legacy ERP systems limit agility and scalability, which is why more and more retailers are turning to modern cloud ERP systems for their needs. In fact, 70% of ERP deployments were cloud-based in 2024 alone. With a modern SAP Cloud ERP, retailers can meet these challenges with confidence.
Explore how you can get started with your SAP Cloud ERP adoption in retail below.
WHAT IS SAP CLOUD ERP?
SAP Cloud ERP (Public Cloud) is a ready-to-run, SaaS ERP platform that provides users with real-time data. Users can also explore other add-on solutions and systems, like SAP Customer Activity Repository (CAR), a retail data platform that offers real-time customer and sales insights. This enables retailers to unlock new ways to streamline their business operations.
As a cloud-based solution, SAP Cloud ERP is not on-premise, and retailers who currently have an on-prem system should keep their migration needs in mind as they explore this solution. Once SAP Cloud ERP is in place, SAP handles all infrastructure needs, eliminating the need for extensive in-house maintenance or hardware management. This means that retailers will receive continuous updates and a scalable foundation that can grow with the business.
SAP CLOUD ERP ADOPTION IN RETAIL
As you explore SAP Cloud ERP for your retail business, there are a few key best practices to keep in mind:
Identify Business Areas Most in Need of an Upgrade
Retailers should begin by assessing which areas of their organization are under the most stress. Legacy ERP systems can struggle to support real-time inventory visibility or have siloed data, and identifying high impact areas can help to prioritize where SAP Cloud ERP can deliver the most immediate value.
Pinpoint Where SAP Cloud ERP Can Unlock Value and Support Growth
Once high-need areas have been identified, retailers should evaluate how SAP Cloud ERP can enable further growth and innovation. Through add-on solutions, like SAP Predictive Analytics, for instance, retailers can automate operations and better support evolving business processes. SAP Cloud ERP can also integrate data across departments, creating a more complete and accurate view and enhancing retail efficiency.
Align Budget with Current and Future Growth Goals
In addition to use cases, cost and scalability are critical considerations for an SAP Cloud ERP adoption. SAP Cloud ERP has a subscription-based cost structure, and retailers should keep this in mind during budgeting season. While upfront costs for a cloud ERP are less expensive - and Total Cost of Ownership comparisons are consistently 30-50% less than on-premise alternatives - retailers should still evaluate the long-term ROI that SAP Cloud ERP offers to ensure the solution is sustainable for them.
Plan for Integration Early
Once a business has committed to an SAP Cloud ERP adoption, they should start taking steps to plan for integration. According to Forbes, poor planning is one of the top causes behind why an ERP implementation fails. That said, planning for integration early is crucial to ensuring SAP Cloud ERP migration goes smoothly and delivers value across the business.
Strengthen Data Governance
Establishing strong data governance and strategy before integration begins is a key first step to preparing for adoption. Data quality problems can increase project failure rates by 60%, but high-quality, well-organized data helps make the transition easier. Without strong data governance prior to migration, errors that may have disrupted the success of the prior system will be carried over to the new ERP system.
Prioritize the Services That Make the Most Sense for Your Business
Determining the most relevant SAP Cloud ERP services needed can also help map out the integration process. During integration, starting with the core capabilities before incorporating more advanced add-ons can make the process easier.
SAP Cloud ERP comes with the core ERP, which includes services for finance, sales, procurement, and supply chain, and add-on services can also be considered. SAP S/4HANA Retail for Merchandise Management, for example, is an add-on service for helping users manage their entire retail value chain and improving customer experience.
Incorporate Change Management
SAP Cloud ERP often comes with pre-built rapid deployment and integration, but there are still considerations retailers should keep in mind to help the transition go smoothly. Most importantly, effective change management is crucial for helping train employees on how to use the new technology.
Consider an SAP Partner
During adoption, retailers should also explore the possibility of working with an SAP partner with SAP Cloud ERP experience, as these companies report a higher success rate at 85%. This partner can advise the business on the process and help the transition go smoothly, which is especially beneficial for companies without strong SAP-literate teams.
FINAL THOUGHTS
An SAP Cloud ERP adoption in retail can be a complex and strategic process that requires careful planning. Businesses looking to adopt SAP Cloud ERP should start by assessing their needs, making the business case, and budgeting for adoption before designing a clear roadmap for implementation. Above all, having the right SAP partners by your side throughout the process can make all the difference.
Our team at Crescence has over 30 years of experience working with SAP, and we’d love to help you on your journey to SAP Cloud ERP.
Contact us today to learn how we can help you select the best services and solutions for your retail business.
Contributions from Natalie Pollock