SAP Business AI
SAP Business AI is a suite of intelligent technologies embedded across SAP applications and fueled by the context of your business data.
SAP Business AI leverages machine learning, natural language processing, large language models (LLMs), and advanced analytics to help users make better decisions and solve business challenges with precision. Business AI is available natively in SAP S/4HANA, SuccessFactors, BTP, Sales Cloud, and more.
Use cases include:
Intelligent invoice matching
Predictive maintenance
Customer sentiment analysis
Personalized HR recommendations
These AI capabilities help organizations move from manual processes to autonomous systems that continuously learn and improve.
SAP’s generative AI copilot, Joule, plays a pivotal role in Business AI. Joule uses natural language prompts to help users interact more intuitively with their systems, offering real-time recommendations, delegating multi-step workflows, automating mundane tasks, and extracting meaningful insights from large datasets. It brings a new layer of productivity by embedding intelligence directly into business processes and user experiences.
Crescence helps clients identify high-impact AI use cases within their SAP landscape that deliver measurable outcomes. Whether you're exploring AI for finance, supply chain, HR, or customer service, we guide you from strategy to deployment, ensuring your organization gets real value from Business AI.
